Technology Business Analyst

Technology Business Analyst

Salary: £48,396 - £55,644 per annum + benefits

(We normally offer a starting salary at the start of the range)

Closing date: Sunday 6th September 2026 (23:59)

Based: Islington, London – hybrid working

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

As Technology Business Analyst, you’ll help Greenpeace UK get the most out of our technology systems, translating operational challenges into clear, actionable technical solutions that enable teams across the organisation to achieve their goals.

Your day-to-day will focus on gathering requirements, mapping out processes, configuring SaaS platforms, running tests, and looking for ways to streamline workflows with smart automations and AI capabilities. You’ll work closely with vendors, lead discovery sessions with teams, and help build colleagues’ confidence with tech through clear training, guides, and practical support.

You will achieve this by:

• Partnering with teams across Greenpeace to unpack operational challenges, map "as-is" and "to-be" workflows, and translate business needs into clear technical requirements.

• Demonstrating hands-on administration and configuration across our technology stack - including tools for People & Culture, Finance, Logistics, and Fundraising - to ensure platforms are aligned with operational workflows.

• Planning and coordinating User Acceptance Testing (UAT) for system changes, working closely with software vendors and internal teams to ensure smooth, low-risk deployments.

• Creating clear user guides, delivering training, and supporting colleagues through change, ensuring staff across all departments feel confident using our systems.

• Proactively identifying opportunities to automate manual tasks and integrate smart workflows, including AI capabilities, to save staff time and increase organisational impact.   

About you

Sitting within the Technology Team, you will work closely with a range of stakeholders - including Fundraising, People & Culture, Programme, Logistics, and Finance & Operations - to get an in-depth understanding of their operational needs.

You’ll act as the connector between non-technical colleagues and our technology systems, helping us get maximum value from our tech stack. That means looking after everything from workplace software like Google Workspace, Slack, Asana, and Elium, to specialist platforms like Recruitee, Cezanne, Vonage, Zendesk, and Stripe, alongside supporting our Salesforce CRM and Engagement Platform workstreams.

Essential criteria  

1. Proven track record of leading discovery phases to translate non-technical business challenges into clear technical specifications, user stories, and "As-Is" / "To-Be" process maps.

2. Hands-on experience working across a diverse portfolio of SaaS tools (e.g. HR, Finance, Fundraising, Supporter Services, or Operations), including back-end administration (workflows, permissions, custom fields, and automation).

3. Experience designing and coordinating User Acceptance Testing (UAT), paired with creating clear user guides, documentation, and training plans that drive high system adoption across the organisation.

4. Strong organisational and prioritisation skills with a track record of balancing multiple competing priorities and requests across different operational departments at once.

5. Practical experience participating in cross-functional Agile teams (Scrum/Kanban), contributing to sprint planning, backlog refinement, and proactively identifying quick-win automations or process improvements.

We give you: 

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity:

We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.

One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets. 

As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme.

We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.

To Apply

We are not accepting direct applications for this vacancy if you would like to apply please reach out to either our external partners Intec Select or Resource on Demand

We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law

Closing date: 23:59 - Sunday 6th September 2026